Mission Statement - Why you should choose us above the competition!
We are only too aware of how many options there are when it comes to choosing caterers for your event; that's why the partners of Big Pans People are on a mission. We doesn't want to be 'just another caterer'. We at Big Pans People want our food to be not good, but great. We want it to be AFFORDABLE, but not poor quality. This is how we promise to deliver the goods to every client, every time:
- We will always arrive on time, and we won't leave until you, the client are 100% happy with the job we have done.
- All of our dishes incorporate high quality ingredients; NOT the cheapest we can find. We know that repeat bookings come from word of mouth, if our food is good, then word will soon spread. It has to be perfect, every time, for every client.
- We aim to be competitive on price at all times, if you have been quoted a lower price from another company for the same dish, we will do everything we can to beat that quote.
- Our staff are always polite, professional, courteous and smartly dressed.
- We don't 'scrimp' on ingredients; our meat and seafood dishes are packed full of succulent chicken, chorizo, muscles, jumbo king prawns, scallops; whatever the ingredients for the dish, you can ensure that it will be packed full of them, and not 'bulked out' with rice.
- We want to be known as the paella caterer that doesn't disappoint. If you have a complaint about ANY aspect of our service, let us know, and we will ensure that we rectify any problem however possible. So far, we have a 0% complaint record.
- We are happy to supply references from previous clients upon request; that way, you're not just taking our word for it. Check out our testimonials page for some recent client feedback.
- We are 100 % sustainable, and we use NO single use plastics. We use wooden forks and high grade bio-degradable plates.